Embedded Files
Seth Plechas
seth@sethplechas.com ∙ https://www.linkedin.com/in/seth-plechas-1465a11b3/
SKILLS PROFILE
10+ years of digital content experience, skilled in video editing, Microsoft Office, Adobe Creative Cloud, graphic design, audio engineering, interpersonal communication and leadership.
5+ years of IT experience, skilled in Active Directory, GPMC, Powershell, O365, Google Workspace, PC maintenance and repair, and experiential communication.
EXPERIENCE & ACCOMPLISHMENTS
Systems Engineer II – KME Systems, Lake Forest, CA (Remote)
March 2022 – Present
Providing IT troubleshooting and solutions for software defined networks and over 70 cloud based SaaS, PaaS, and IaaS clients across multiple instances with a variety of configurations.
Documenting and recording configurations and solutions for every client. Organizing a database of individual documents, notes, and records for each client.
Tracking assets for thousands of devices across organizations using AssetPanda.
Self-dispatching using Connectwise Manage, prioritizing proactive solutions to tickets.
Daily experience with AD/GPMC, Azure, Datto, SentinelOne, Connectwise Suite, Webroot, and Office365 administration.
Catering communications and solutions to match the needs of the individual. Learning names and technology proficiency of different clients to craft resolutions they can follow, understand, and learn from.
Maintaining a healthy telecommuting schedule with nearly 100% efficiency/billable time. Developing active and meaningful relationships with coworkers and supervisors regardless of distance.
District Technology Technician – Academy School District 20, Colorado Springs, CO
July 2020 – March 2022
Sole administrator of both hardware and software for over 1100 Windows 10 computers.
Manage Windows policies, administration, and networking.
Daily experience using MECM, AD/GPMC, Tableau reporting, Airwatch, Aruba AMP, Happyfox, and Azure.
Communicate effectively to provide a smooth technological experience to over 1100 staff and students.
Monitor all technology infrastructure at Chinook Trail Middle School.
Sales and Geek Squad Agent – Best Buy, Colorado Springs, CO
April 2018 – June 2020
Diagnose and resolve client networking, software, and hardware issues across desktop and mobile platforms.
Provide client focused solutions and advice using interpersonal communication skills.
AWARDS AND HONORS
Classified Staff Member of the Year – Academy School District 20, CTMS
Classified Staff Member of the Year – Academy School District 20, CTMS
2020-2021
2020-2021
For excellence in supporting over 1000 devices through the COVID-19 Pandemic and remote learning.
Honors Cohort Alumni and Chancellor's Awardee – UCCS
Honors Cohort Alumni and Chancellor's Awardee – UCCS
2018-2020
2018-2020
For outstanding academic merit and grade point average.
EDUCATION & CERTIFICATIONS
CompTIA A+ Certified
Exam 220-1001 and 220-1002 passed, 2022
MATLAB Onramp Certified
From Mathworks Training Services, 2022
University of Colorado, Colorado Springs / Bachelor’s Degree
Graduated Magna Cum Laude in Communications with an emphasis in Media Studies, 2018-2020
CompTIA Windows 10: Troubleshooting for IT Support
Issued through LinkedIn, 2020
Google Analytics for Business
Fundamentals certification, 2020
Continuing Education:
CompTIA Network+
Python PCEP
MS-900
Page updated
Google Sites
Report abuse